TERMS OF DELIVERY

Delivery in Chisinau:

Every day from 9:00 to 23:00
Delivery cost: 70 lei in case the price of the order is less than 1500 lei. In case the price of the order is more than 1500 lei – delivery in Chisinau is Free.

Nighttime / Exact time.
The cost of the service (150 lei) is added to the cost of the order. The order value does not matter. Check with the manager the possibility of night delivery or delivery to the exact time: +373 79 540 540

Delivery in Moldova:

Every day from 9:00 to 21:00
The cost of delivery depends on the distance from our store. When placing an order on our website, specify the city of delivery and the system will calculate the cost automatically. The cost of delivery in Moldova is ~ 6.5 lei per km.

If you need delivery at the exact time, please, contact our manager. We will try to place an order at a time that’s convenient for you.
Orders placed on the website are carried out in time intervals.

Delivery intervals in Chisinau:
2 hours (from 17:00 to 19:00 there may be delays due to traffic).

Delivery intervals in Moldova:
The first and second half of the working day.
If you need delivery for the exact time, contact our manager for further information: +373 79 540 540

Time of delivery in Chisinau:
9:00 – 12:00
12:00 – 15:00
15:00 – 18:00
18:00 – 21:00
21:00 – 24:00 +150 lei
24:00 – 3:00 +150 lei
3:00 – 9:00 +150 lei

Time of delivery in Moldova:
9:00 – 15:00
15:00 – 24:00

The cost of delivery in Moldova is calculated after choosing the city of delivery. Delivery price rate is 6.5 lei per km.

On holidays like February 14, March 7-8, Mother’s Day, New Year, delivery to the specified time is not carried out. You can specify the preferred delivery time, we will try to take it into account, but it all depends on the workload of our courier service.

PAYMENT

There are several methods for payment available in our online store:
1. Cash payment at the store
2. Cash payment upon delivery
3. Bank card payment on the website by MAIB
4. Bank card payment in the store
5. Payment link
6. Bank transfer (for legal entities)

“Payment Link” service. Choose any bouquet you like and write to our manager. We will generate a payment link. We accept Visa, Master Card by MAIB. After payment, the product will be delivered within 3 hours during the store’s working hours.

All payments are processed by a merchant bank. Your data is safe. All payee websites have an SSL certificate – https, confirming the safety of your data. Our company works only with Moldova AgroindBank: https://maib.md
Our company does not take or store your bank card details. The data for imput occurs by filling out a secure HTTPS form on the bank’s side.

Notifications
After successful delivery, you will receive an SMS notification (if you selected this option) and a notification to your email. All of your data is protected.
If you experience any difficulties with payment or have questions about the delivery – please contact our manager by using this phone: +373 79 540 540 or send us a message at [email protected]